About Us

Why Pan Egypt

We are committed to continually enhancing our operations while pursuing opportunities for business growth. This approach is core to the sustainable development of our business and commitment to facilitating wider, global trade in an ever-changing world.

  • An expert

    Expertise

    We have 19 years of expertise in the field of shipping & logistics. We have also experience in delivery and supporting ecommerce businesses.

  • map on a small earth

    Global Presence

    We have a nationwide and global presence, so we can handle your shipment locally or globally.

  • warehouse

    Warehousing

    We have warehouses that are suitable for any kind of products. Besides, they are spread all over the country, so don't worry about storage.

  • courier knocking the door

    Door To Door

    We provide our customers with door to door delivery, so accomplish your shipments without any effort.

  • map on a mobile phone

    Tracking System

    We have a tracking system, so you can track your shipments securely through our website.

  • client paying money and shaking hands

    Cash On Delivery

    Do not pay in advance. Instead, make your payment when your job is done.

  • call center agent

    Call Center & Customer Service

    Our call center receives customers' calls and provide any queries, and contacts a random sample of customers every day to ensure delivery of the shipments and assess the service quality.

map

Our Branches

  1. Cairo.
  2. Alexandria.
  3. Tanta.
  4. Ismaeilya.
  5. Luxor.

Distribution Tools

In order to achieve the required speed and improve the distribution quality, we rely on an advanced system. We concern zoning among distributors and consider the number of the customers in the region, population density, distances between residential areas, and the nature of the region.

Tracking System

Track all your shipments through our website including the delivery status. Comparisons are performed by our system in order to know the delivery status of the previous months to avoid returns and raise the successful delivery percentage. Random samples of returns are checked through our quality team to ensure the status of the returns.

Borcode

Barcode

An intelligent digital system consists of fifteen digits and includes (client, distributor, and street codes) which facilitates the collection and distribution operations.

surveillance cameras

Security System

All our offices, corridors, chambers, and warehouses are monitored by surveillance cameras that record whatever happens moment by moment. And all the information can not be accessed except by authorized persons.